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OnTrack is a mental health treatment program for young people over 18. Learn more about the website, and get information on when it is appropriate to use it, find out what young people thought of it, and read professional advice and young people’s tips for using it in practice.

This tool will assist with:

  • young people suffering symptoms of depression, alcohol dependency, psychosis and other health or psychological related issues
  • referring young people who are not ready for face-to-face support
  • referral to a treatment program developed by professional psychologists.

About OnTrack

OnTrack is a free online treatment program for young people over 18 developed by the Queensland Government and psychologists at Queensland University of Technology (QUT). The program assists people suffering symptoms of depression, alcohol dependency, psychosis and diabetes and is designed to supplement treatment by health professionals. Help to families and friends of someone with mental health difficulties is provided as well as strategies for victims recovering from natural disasters. Users are required to complete an initial quiz that will help them decide on the most suitable treatment for their situation.

The platform is still in its evaluation phase. While not explicitly stated, the OnTrack's online therapy programs appear to be based on Cognitive Behavioural and Mindfulness therapies.

Where to access this tool

OnTrack website

When to use OnTrack

This tool should be introduced to self-motivated young adults suffering depression, alcohol dependency, and psychosis. Although the interactive and simple site is beneficial for participants who struggle with focus/concentration and could be used with young people, the style of language is better suited to adults.

What young people thought of OnTrack


  • Interface is intuitive, easy to navigate and incorporates positive, simple language/information.
  • Treatment broken down on a timeline into achievable and practical tasks.
  • Self-guided and can work at own pace.
  • Interactive engaging multimedia and quizzes to ascertain most suitable program.
  • Registering account and setting up profile quick and straightforward.


  • Not designed for young people.
  • Emphasis on alcohol use.
  • Have to sign up for each program using different email addresses.
  • Text heavy in the tool section.
  • No online interaction.

Professionals’ advice on using OnTrack in practice

Once familiar with the program, professionals should introduce and work through its functions and interface with their clients after initial assessment.

Encourage clients to use the tool at home and review at next session.

OnTrack also recommends using the tool as the basis for a treatment plan, for ideas to build session plans and to pinpoint areas where professionals may lack confidence.

The mood diaries are perfect for mood plotting and consider asking family members to engage as well.

Advice from young people

OnTrack is a great supplementary tool for self-motivated people already in treatment.

Without online social interaction, embarking on the treatment alone can make some people feel worse and the website doesn’t foster help seeking.

With general information on all areas including psychosis, the tool is most useful in session when a professional can help a client pinpoint knowledge most beneficial to their situation.


This tool was reviewed by Emily and Chelsea, young people from Professional advice was provided by Liesje Donkin (Psychologist) and Simon DuBois (Psychologist).

Using this tool