Online counselling and treatment services

Online counselling and one-on-one support

1800 RESPECT

24/7 national domestic violence and sexual support service. Telephone and online counselling.

All ages.
Phone: 1800 737 732
Website: 1800respect.org.au

Butterfly Foundation web counselling

Live, one-to-one counselling service over the internet to anyone who is concerned about an eating disorder, disordered eating or body image problems. Run by professional counsellors.

Ages 14+

8am-12am AEST Mon to Fri (except national public holidays)
Phone: 1800 33 4673
Website: thebutterflyfoundation.org.au

Kids Helpline Chat

24/7 online counselling and phone counselling service run by Kids Helpline.

Ages 5-25 years.
Phone: 1800 55 1800
Website: kidshelpline.com.au

Lifeline Crisis Chat

Online web-counselling. Short-term support for people who are overwhelmed and having difficulty coping or staying safe.

Ages 15+
7pm-12am AEST
Phone: 13 11 44
Website: lifeline.org.au

MensLine Australia

MensLine Australia is a professional telephone and online support, information and referral service, helping men of all ages to deal with relationship problems in a practical and effective way. Available online and by phone 24/7.

Phone: 1300 78 99 78
Website: mensline.org.au

QLife

Counselling and referral service for people of diverse sex, genders and sexualities. Nation-wide, early intervention services to support Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, Asexual (LGBTQIA+) people of all ages.

Online 24/7. Phone: 3pm- 12am (AEST)
Phone: 1800 184 527
Website: qlife.org.au

Suicide Call Back Service

Free nationwide professional telephone and online counselling for anyone affected by suicide. Available online and by phone 24/7.

Phone: 1300 659 467
Website: suicidecallbackservice.org.au

Online treatment

Butterfly Foundation online support groups

The Butterfly Foundation runs monthly Online Support Groups as part of its National Teleweb Support Service (limited places).

Ages 16+
Website: thebutterflyfoundation.org.au/our-services/support-groups/online-support-groups

E-couch

Self-directed online cognitive behaviour therapy program for young people experiencing anxiety, depression, grief and anger.

Ages 16+
Website: ecouch.anu.edu.au

Mental Health Online

Online anxiety assessment and treatment program, that also screens for 14 other common psychological conditions.

Ages 18+
Website: mentalhealthonline.org.au

MindSpot

National online and telephone treatment for anxiety and depression, with support contact from therapists arranged during assessment.

All ages.
Website: mindspot.org.au

MoodGym

Online self-directed cognitive behaviour therapy program for anxiety and depression.

Ages 16+

Website: moodgym.com.au

MyCompass

Online mood tracking tool and treatment program for mild to moderate stress, anxiety and depression. Run by the Black Dog Institute.

Ages 18+
Website: mycompass.org.au

OnTrack

Online cognitive behaviour therapy and mindfulness based treatment program for people suffering symptoms of depression, alcohol dependence, psychosis and diabetes. Designed to supplement work with professionals.

Ages 18+
Website: ontrack.org.au

This Way Up Clinic

Guided online programs for managing anxiety and depression, that can be ‘prescribed’ by a mental health or allied health professional, plus a range of self-help resources.

All ages with the support of a professional.
Website: thiswayup.org.au