Online counselling and treatment services are now widely spread in Australia, and 2 decades of research now support their ability to deliver positive mental health outcomes. These services are recommended by ReachOut Schools for use with young people.
These services help with:
- crisis counselling and support
- mental health literacy and symptom recognition
- treatment and self-paced therapy.
24/7 national domestic violence and sexual support service. Telephone and online counselling.
Phone: 1800 737 732
Butterfly Foundation web counselling
Live, one-to-one counselling service over the internet to anyone who is concerned about an eating disorder, disordered eating or body image problems. Run by professional counsellors.
8am-9pm AEST Mon to Fri (except national public holidays)
Phone: 1800 33 4673
Drug & Alcohol Counselling
24/7 national phone and online counselling.
Phone: 1800 888 236
Online and telephone service for young people and their families going through a tough time.
Ages 12-25 years.
Kids Helpline Chat
24/7 online counselling and phone counselling service run by Kids Helpline.
Ages 5-25 years.
Phone: 1800 55 1800
Lifeline Crisis Chat
Online web-counselling. Short-term support for people who are overwhelmed and having difficulty coping or staying safe.
Phone: 13 11 44
MensLine Australia is a professional telephone and online support, information and referral service, helping men of all ages to deal with relationship problems in a practical and effective way.
Online 3pm-8:30pm. Phone 24/7.
Phone: 1300 78 99 78
Counselling and referral service for people of diverse sex, genders and sexualities. Nation-wide, early intervention services to support Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) people of all ages.
Online 24/7. Phone: 5.30pm-10.30pm
Phone: 1800 184 527
Suicide Call Back Service
Free nationwide professional telephone and online counselling for anyone affected by suicide.
Online Mon, Tue, Thu, Fri & Sun 2.30pm-7pm; Sat 10.30am-3pm (AEST), excluding public holidays. Phone 24/7.
Phone: 1300 659 467
Butterfly Foundation online support groups
The Butterfly Foundation runs monthly Online Support Groups as part of its National Teleweb Support Service (limited places).
Self-directed online cognitive behaviour therapy program for young people experiencing anxiety, depression, grief and anger.
Mental Health Online
Online anxiety assessment and treatment program, that also screens for 14 other common psychological conditions.
National online and telephone treatment for anxiety and depression, with support contact from therapists arranged during assessment.
Online self-directed cognitive behaviour therapy program for anxiety and depression.
Online mood tracking tool and treatment program for mild to moderate stress, anxiety and depression. Run by the Black Dog Institute.
Online cognitive behaviour therapy and mindfulness based treatment program for people suffering symptoms of depression, alcohol dependence, psychosis and diabetes. Designed to supplement work with professionals.
This Way Up Clinic
Guided online programs for managing anxiety and depression, that can be ‘prescribed’ by a mental health or allied health professional, plus a range of self-help resources.
All ages with the support of a professional.
Helpful sites for staying abreast of new research in this space include:
- Learn more about the pros and cons of online counselling.